How to Shop
1. Place an order
Please read and follow the below instructions for placing an order with Taj AlMaha.
NEW CUSTOMERS
For your security, if it is the first time you place an order please register your account with accurate details to avoid delays in processing the order. Please also make sure to enter your contacts accurately, so we can communicate with you if we need to.
Order Process :
3-4 WEEKS
REGISTERED CUSTOMERS
If you already have an account, please log in using your email and password and you will be directly routed to the first of the ‘Checkout’ page.
HOW TO ORDER
Buying on Online Store Taj AlMaha is very simple: if you already know what interests you, use the specific link in the categories such as Abayas, Ready to Wear, Accessories, Fragrances & Gifts. Once you find an item you wish to order, select the correct attributes and click the “Add to Shopping Bag” button. You will see the leaders selected by clicking on ‘Shopping Bag’ on the top of the page. From the Shopping Bag you can directly edit product details (quantity), remove them in case you change your mind, or add products to your Wishlist. To complete your order, click on ‘Proceed to Checkout’.
BILLING AND SHIPPING
Enter your billing details as they appear on your statement of your credit card. Your credit card will not be accepted without the appropriate billing address and a phone number. Unless you are a new customer, your billing address will automatically appear in the Billing and Shipping page. If the shipping address is different from the billing address, enter the address to which you want your order is shipped.
SHIPPING OPTIONS
Select the shipping method for the product or products you want to buy from the list of options provided. For more information on shipping, click here.
PAYMENT INFORMATION
At this point, you will need to verify that the address is correct, review your order and then select the method of payment and click ‘Continue Checkout’.
ORDER REVIEW
After you have entered your billing and shipping details in the ‘Order Review’ you will find a summary of the products you are buying and the grand total. Click on ‘Place Order’ to complete the Checkout.
ORDER CONFIRMATION
Once you complete the checkout, the page ‘Order Confirmation’ you’ll find the details regarding your order, such as the order number and a link to print a copy of your order confirmation mentioning the delivery, payment and the summary of your order with the total amount. You will also receive an order confirmation email with details of your order and a link to track its progress. Once your products will be shipped, you will receive a shipping confirmation email with details of the product or products that have been shipped.
SIZE GUIDELINES
Please refer to the size selections that you will find on the product page to help you choose the best size for your needs.
2. Modify an order
Please contact our customer Service :
whatsapp :00971543888884
After we receive your notice of modification, our Customer Service will contact you .
3. Payment methods accepted
Payment of your order can be made by debit/credit card. We accept payments with:
VISA
MASTERCARD
DIRECT BANK TRANSFERS
Note : please keep your transaction receipt or a screenshot of the payment with you for any direct bank transfers made for reference
4. Tracking your order
You will receive an E-mail once your order is complete .
You can check the current status of your order by signing into your account and visiting the ‘My Account’ section.